Privacy requests

Access, correct or delete the information we hold about you. Last updated: September 29, 2026

You can ask us for a copy of your information, ask us to correct something that's wrong, or ask us to delete it. We reply to the email address you give below within 30 days. Before we release or delete anything we'll confirm it's really you, usually by asking you to reply from the email address on your intake.

About deletion: once a clinician has reviewed an intake it becomes part of a medical record, and state law requires us to keep medical records for a set period (often 7 to 10 years). For those records we delete everything else we hold about you, lock the record so it's used only where the law requires, and tell you what we kept and why. Anything that isn't a medical record is deleted in full.

This page is how you use the rights described in section 10 of our Privacy Policy & Notice of Privacy Practices. Using them is free, and we will not treat you differently for making a request. For other rights listed there (an accounting of disclosures, restrictions, confidential communications or a paper copy of the notice), choose the closest option below and describe what you need in the details box.

Prefer email? Write to privacy@myrxprovider.com. Please don't include health details in the form or email; we'll ask for what we need once we've confirmed who you are.